jlkk Casino
Privacy Policy

jlkk Casino ("jlkk", "we", "us", "our") operates the online casino and sports betting platform accessible at jlkk.asia. As a platform serving Filipino players across Metro Manila, Cebu, Davao, and all regions of the Philippines, jlkk handles personal data responsibly and in accordance with Philippine law.

This Privacy Policy describes how jlkk collects, uses, stores, shares, and protects the personal information of our registered players and website visitors. It applies to all interactions with jlkk — including account registration, gameplay, deposits, withdrawals, communications with our support team, and use of the jlkk.asia website.

This Policy is issued pursuant to the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, administered by the National Privacy Commission (NPC) of the Philippines. jlkk is committed to full compliance with the DPA and the principles of legitimate purpose, proportionality, and transparency in the processing of personal data.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jlkk Casino is the Personal Information Controller (PIC) with respect to all personal data collected through jlkk.asia and its associated services.

As the Personal Information Controller, jlkk determines the purposes and means of processing your personal data. jlkk has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection law. The DPO's contact details are provided in Section 14 of this Policy.

Third-party service providers engaged by jlkk — including payment processors, game providers, and fraud prevention services — act as Personal Information Processors (PIPs) under jlkk's instructions and are contractually bound to process your data only for the purposes specified by jlkk and in accordance with applicable law.

jlkk collects the following categories of personal data in connection with your use of the Platform:

jlkk collects personal data through the following methods:

• Direct Collection: Information you provide when creating a jlkk account, completing KYC verification, making deposits or withdrawal requests, contacting our support team, or submitting feedback.
• Automated Collection: Technical and session data collected automatically by jlkk's systems when you access jlkk.asia, including IP addresses, device identifiers, and browsing behaviour on the Platform. This data is collected through server logs, cookies, and similar technologies as described in Section 9.
• Payment Processor Data: Transaction references and confirmation data received from GCash, Maya, BPI, BDO, UnionBank, and other payment processors when you make deposits or withdrawals. jlkk does not store full payment card numbers.
• Third-Party Verification Services: Data received from identity verification and fraud screening services used to validate the information you provide during KYC processes. These services are contractually bound to process data only as instructed by jlkk.
• Regulatory Disclosures: In certain circumstances, jlkk may receive personal data from PAGCOR or other regulatory bodies in connection with regulatory oversight obligations.

jlkk processes your personal data on the following legal bases and for the following purposes:

• Performance of Contract: Processing necessary to create and manage your jlkk account, process deposits and withdrawals, administer bonuses and VIP rewards, and provide customer support. Without this processing, jlkk cannot provide its services to you.
• Legal Obligation: Processing required to comply with Philippine law, including identity verification and age confirmation under PAGCOR regulations, anti-money laundering obligations under Republic Act No. 9160 (Anti-Money Laundering Act), reporting obligations to the Anti-Money Laundering Council (AMLC), and compliance with NPC data protection requirements.
• Legitimate Interests: Processing necessary for jlkk's legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and internal analytics to improve the jlkk platform — provided these interests are not overridden by your data protection rights.
• Consent: Where jlkk sends you optional promotional communications about new games, bonuses, or jlkk Platform updates, this is done on the basis of your consent. You may withdraw consent for marketing communications at any time by updating your communication preferences in your jlkk account settings or by contacting our support team.

jlkk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary:

• Payment Processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT processing services, and Coins.ph receive the minimum data required to process your transactions. These providers operate under their own privacy policies and terms of service.
• KYC and Identity Verification Providers: Third-party identity and document verification services receive your KYC documentation solely to verify your identity and age as required by PAGCOR regulations.
• Game Software Providers: Licensed game providers may receive anonymised or pseudonymised session data for technical support, game integrity auditing, and RNG certification purposes. These providers do not receive your full identity or financial data.
• Fraud Prevention and Security Services: IP addresses, device fingerprints, and behavioural data may be shared with fraud prevention services to protect the security and integrity of the jlkk Platform.
• Regulatory and Law Enforcement Authorities: jlkk will disclose personal data to PAGCOR, the AMLC, the NPC, or law enforcement authorities where required by Philippine law, pursuant to a lawful order, or where necessary to prevent, detect, or investigate fraud, money laundering, or other unlawful activity.
• Professional Advisors: Legal counsel, auditors, and compliance consultants may access limited personal data subject to strict confidentiality obligations.

All third parties with whom jlkk shares personal data are required to maintain appropriate technical and organisational security measures and to process data only in accordance with jlkk's instructions and applicable Philippine data protection law.

jlkk retains personal data for as long as necessary to fulfil the purposes set out in this Policy, to comply with legal obligations, and to resolve disputes. Specific retention periods are as follows:

• Account and Identity Data: Retained for the duration of your active jlkk account plus a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations.
• Financial and Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• Gaming Activity Logs: Retained for three (3) years from the date of the relevant gaming session, primarily for dispute resolution, responsible gaming monitoring, and regulatory audit purposes.
• Support Communications: Retained for two (2) years from the date of the communication, to facilitate resolution of subsequent related inquiries.
• Technical and Session Data: Retained for twelve (12) months, used for security monitoring and platform performance analysis.
• Self-Exclusion Records: Retained for the duration of the self-exclusion period plus three (3) years thereafter, to prevent the re-registration of self-excluded players.

Upon expiry of the applicable retention period, jlkk will securely delete or anonymise personal data in a manner that renders it irrecoverable. Anonymised and aggregated data from which individual players cannot be identified may be retained indefinitely for statistical and analytical purposes.

jlkk implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption in Transit: All data transmitted between your device and jlkk.asia is encrypted using TLS 1.2 / 1.3 (256-bit SSL). This protects your login credentials, payment details, and personal information from interception during transmission.
• Encryption at Rest: Sensitive data stored in jlkk's systems — including KYC documents, payment references, and account credentials — is encrypted at rest using industry-standard encryption protocols.
• Access Controls: Access to systems containing personal data is restricted to authorised jlkk personnel on a strict need-to-know basis. Multi-factor authentication is required for administrative system access.
• Intrusion Detection and Monitoring: jlkk's infrastructure is monitored continuously for suspicious activity. Automated alerts and manual review processes are in place to detect and respond to potential security incidents.
• Third-Party Security Audits: jlkk engages independent security professionals to conduct periodic assessments of our data security practices and infrastructure.

jlkk.asia uses cookies and similar technologies to operate the Platform, personalise your experience, and analyse usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of jlkk.asia — these include session cookies that maintain your logged-in state, security tokens, and load-balancing cookies. These cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display preferences. Disabling these may reduce personalisation but will not prevent basic Platform access.
• Analytics Cookies: Collect anonymised data about how players use jlkk.asia — which pages are visited most, where players navigate from, and how they interact with features. This data helps jlkk improve the Platform experience for Filipino players.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, including account takeover attempts, bot activity, and multi-accounting. These cookies are essential to protecting the security of the jlkk Platform and its players.

You may manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect your experience on jlkk.asia but will not prevent you from accessing your account or playing games.

jlkk does not use advertising or retargeting cookies to track your activity on third-party websites.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlkk. These rights are subject to certain limitations where required by law, including AMLA, PAGCOR regulatory obligations, and fraud investigation requirements.

To exercise any of these rights, contact jlkk's Data Protection Officer using the details in Section 14. jlkk will respond to valid requests within thirty (30) calendar days. Where requests are complex or numerous, jlkk may extend this period by a further sixty (60) days with prior notification.

The jlkk Platform is strictly prohibited for persons under 21 years of age in accordance with Philippine gambling regulations administered by PAGCOR. jlkk does not knowingly collect personal data from individuals under 21 years of age.

All jlkk accounts are subject to KYC age verification. Where jlkk discovers or has reasonable grounds to believe that an account has been registered by a person under 21, jlkk will immediately suspend the account, initiate identity verification, and if the minor status is confirmed, permanently close the account and return any deposits made.

Any personal data collected from a person subsequently identified as being under 21 will be deleted promptly following confirmation of minor status, subject only to record-keeping requirements for the purpose of preventing re-registration.

If you believe that jlkk holds personal data belonging to a person under 21 in your household, please contact our Data Protection Officer immediately using the contact details in Section 14.

Some of the third-party service providers engaged by jlkk — including game software providers, fraud prevention services, and cloud infrastructure providers — may be located or operate servers outside the Republic of the Philippines. Where personal data is transferred outside the Philippines, jlkk takes the following measures to ensure adequate protection:

• Entering into data processing agreements with overseas processors that incorporate data protection obligations equivalent to those required under the Philippine Data Privacy Act;
• Assessing the adequacy of data protection laws in the recipient country and applying additional safeguards where required;
• Minimising the volume and categories of personal data transferred internationally to the minimum necessary for the specific processing purpose.

jlkk will not transfer your personal data to overseas processors that cannot demonstrate compliance with applicable data protection standards. All cross-border data transfer arrangements are documented and subject to review by jlkk's Data Protection Officer.

jlkk may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The effective date at the top of this Policy will be updated accordingly.

Where changes are material — meaning they significantly affect how jlkk processes your personal data or your rights under this Policy — jlkk will notify you by email to your registered jlkk account address and by placing a prominent notice on jlkk.asia at least seven (7) days before the changes take effect.

Your continued use of the jlkk Platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not accept the revised Policy, you should cease using the Platform and contact jlkk support to arrange account closure and data handling in accordance with your rights under Section 10.

Previous versions of this Privacy Policy are available upon request from jlkk's Data Protection Officer.

For all privacy-related inquiries, requests to exercise your data subject rights, or complaints about jlkk's handling of your personal data, please contact jlkk's Data Protection Officer:

If you are not satisfied with jlkk's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority for data protection matters in the Philippines.